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	<title>Wistia at Work &#187; video analytics</title>
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		<title>Back to the Future: Video Plays by Date</title>
		<link>http://wistia.com/blog/back-to-the-future-video-plays-by-date/</link>
		<comments>http://wistia.com/blog/back-to-the-future-video-plays-by-date/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 22:15:05 +0000</pubDate>
		<dc:creator>Alyce</dc:creator>
				<category><![CDATA[Product Updates]]></category>
		<category><![CDATA[data love]]></category>
		<category><![CDATA[pretty graphs]]></category>
		<category><![CDATA[stats]]></category>
		<category><![CDATA[video analytics]]></category>
		<category><![CDATA[video plays by date]]></category>

		<guid isPermaLink="false">http://wistia.com/blog/?p=126503749</guid>
		<description><![CDATA[If you&#8217;re in touch with us regularly, particularly about analytics, you have probably heard the mystical phrase Stats 2.0. Perhaps this elicited an image of a single massive overhaul, but what&#8217;s the fun in that? That would be like eating your entire advent calendar on December 3. Instead, over the next few months, we&#8217;ll constantly [...]]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re in touch with us regularly, particularly about analytics, you have probably heard the mystical phrase <strong>Stats 2.0</strong>. Perhaps this elicited an image of a single massive overhaul, but what&#8217;s the fun in that? That would be like eating your entire advent calendar on December 3. Instead, over the next few months, we&#8217;ll constantly be releasing awesome new stats-related features that we&#8217;ve been working on (and are currently perfecting). The first of these is a pretty neat one: <strong>Video Plays by Date</strong>!</p>
<p>You can select a range of dates to view stats for:<br />
<img class="alignnone size-full wp-image-126503763" title="plays_by_date" src="http://wistia.com/blog/wp-content/uploads/2011/12/plays_by_date.png" alt="" width="580" height="187" /></p>
<p>And you can also choose to view weekly or monthly graphs:<br />
<img class="alignnone size-full wp-image-126503764" title="statsbydate3" src="http://wistia.com/blog/wp-content/uploads/2011/12/statsbydate32.png" alt="" width="580" height="248" /></p>
<p><strong>To access Video Plays by Date in your account, simply visit the usual stats page for a video and click &#8220;Plays by Date&#8221; in the upper right corner.</strong></p>
<p>Soon, you&#8217;ll be able to access this &#8212; and other &#8212; data as a .csv for Excel manipulation, view stats by project, pivot stats by embed location or visitor, and more! And we&#8217;re also happy to report that our stats will never fall behind again (a problem that we&#8217;d seen a couple of times in the past).</p>
<p>A fun fact about Video Plays by Date: we developed our own graphing library from scratch for it. We thought that a lot of the libraries out there were too bloated or generic, so we wanted something tailor-built for simplicity. That&#8217;s always what we aim for &#8212; doing the best job in the simplest way possible (and it&#8217;s a pretty sweet bonus when it can look sleek, too). Now, what are you waiting for? Go check out your new stats!</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why do video analytics matter?</title>
		<link>http://wistia.com/blog/why-do-video-analytics-matter/</link>
		<comments>http://wistia.com/blog/why-do-video-analytics-matter/#comments</comments>
		<pubDate>Thu, 01 Sep 2011 16:06:00 +0000</pubDate>
		<dc:creator>Chris</dc:creator>
				<category><![CDATA[Managing Video]]></category>
		<category><![CDATA[q + a]]></category>
		<category><![CDATA[video analytics]]></category>
		<category><![CDATA[video hosting]]></category>

		<guid isPermaLink="false">http://wistia.com/blog/?p=126502658</guid>
		<description><![CDATA[// // // A common question that we hear is: Why do video analytics matter? In this brief video we cover why video analytics are important, what are some of the basic metrics to pay attention to, and how you can make your videos more engaging. We hope you enjoy it!]]></description>
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<p>A common question that we hear is: <em>Why do video analytics matter? </em>In this brief video we cover why video analytics are important, what are some of the basic metrics to pay attention to, and how you can make your videos more engaging.</p>
<p>We hope you enjoy it!</p>
]]></content:encoded>
			<wfw:commentRss>http://wistia.com/blog/why-do-video-analytics-matter/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		</item>
		<item>
		<title>New Feature: Stats Button</title>
		<link>http://wistia.com/blog/stats-button/</link>
		<comments>http://wistia.com/blog/stats-button/#comments</comments>
		<pubDate>Fri, 20 May 2011 15:56:23 +0000</pubDate>
		<dc:creator>Brendan</dc:creator>
				<category><![CDATA[Product Updates]]></category>
		<category><![CDATA[new features]]></category>
		<category><![CDATA[video analytics]]></category>

		<guid isPermaLink="false">http://wistia.com/blog/?p=126502084</guid>
		<description><![CDATA[We just made a very small change to the product with a big impact. You can now jump from a video directly to its stats! Happy video tracking! And some secret Wistia news: look out for some exciting video stats updates in the coming months.]]></description>
			<content:encoded><![CDATA[<p>We just made a very small change to the product with a big impact. <strong>You can now jump from a video directly to its stats</strong>!</p>
<p><img class="aligncenter size-full wp-image-126502086" title="video_stats_button" src="http://wistia.com/blog/wp-content/uploads/2011/05/video_stats_button1.jpg" alt="Video Stats link" width="460" height="232" /></p>
<p>Happy video tracking!</p>
<p><span style="color: #ccc;">And some secret Wistia news: look out for some exciting video stats updates in the coming months<span>.</span></span></p>
]]></content:encoded>
			<wfw:commentRss>http://wistia.com/blog/stats-button/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Making Video Testimonials</title>
		<link>http://wistia.com/blog/making-video-testimonials/</link>
		<comments>http://wistia.com/blog/making-video-testimonials/#comments</comments>
		<pubDate>Thu, 23 Sep 2010 15:39:51 +0000</pubDate>
		<dc:creator>Chris</dc:creator>
				<category><![CDATA[Making Video]]></category>
		<category><![CDATA[testimonials]]></category>
		<category><![CDATA[video analytics]]></category>
		<category><![CDATA[video production]]></category>

		<guid isPermaLink="false">http://wistia.com/blog/?p=126500842</guid>
		<description><![CDATA[We&#8217;re experimenting with different styles of video testimonials to showcase Wistia customers. Over the next couple of months we&#8217;ll be posting these testimonials, learning how people watch them and working to refine the process. Our goal is to make the testimonials cover the most useful topics in the most engaging ways. As an output of [...]]]></description>
			<content:encoded><![CDATA[<p>We&#8217;re experimenting with different styles of video testimonials to showcase Wistia customers. Over the next couple of months we&#8217;ll be posting these testimonials, learning how people watch them and working to refine the process. Our goal is to make the testimonials cover the most useful topics in the most engaging ways. As an output of the process, we&#8217;ll post our learnings as we go.</p>
<p>Some of the things we&#8217;ll be looking for in the stats:</p>
<ul>
<li>What styles of interview work best?</li>
<li>What framing is most engaging?</li>
<li>Are serious or funny videos more effective?</li>
<li>How does live action compare to animation?</li>
</ul>
<p>To kick things off, here&#8217;s a testimonial from Mike Albert the VP of Products at <a href="http://www.sword-insurance.com/">Sword Agencyport</a>. Sword Agencyport is an insurance software provider, but don&#8217;t hold that against them, <a href="http://www.sword-insurance.com/blog/?p=1592">their videos are quite a hoot</a>!</p>
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<p><script src="http://platform.twitter.com/widgets.js" type="text/javascript"></script></p>
<div style="text-align: right;"><a class="twitter-share-button" href="http://twitter.com/share">Tweet</a></div>
<h5 style="text-align: center;">(this video was put together by the good folks at <a href="http://rewatchable.com">Rewatchable</a>)</h5>
<p>Interested in helping us by doing a video testimonial? You can email me at chris@wistia.com .</p>
]]></content:encoded>
			<wfw:commentRss>http://wistia.com/blog/making-video-testimonials/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		</item>
		<item>
		<title>Video Analytics for the iPad</title>
		<link>http://wistia.com/blog/video-analytics-for-ipad/</link>
		<comments>http://wistia.com/blog/video-analytics-for-ipad/#comments</comments>
		<pubDate>Thu, 06 May 2010 12:00:14 +0000</pubDate>
		<dc:creator>Chris</dc:creator>
				<category><![CDATA[Product Updates]]></category>
		<category><![CDATA[html5]]></category>
		<category><![CDATA[ipad]]></category>
		<category><![CDATA[video analytics]]></category>

		<guid isPermaLink="false">http://wistia.com/blog/?p=126500624</guid>
		<description><![CDATA[Today, we&#8217;re elated to announce that not only will Wistia videos play on an iPad (and an iPhone and any other HTML5 compatible devices), but their playback will be tracked in the exact same way we track Flash video &#8212; viewer-by-viewer, second-by-second. This does not mean that you&#8217;ll simply know whether or not someone is [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;"><img class="aligncenter size-full wp-image-126500625" title="wistia_group_blog" src="http://wistia.com/blog/wp-content/uploads/2010/05/wistia_group_blog.png" alt="" width="460" height="187" /></p>
<p style="text-align: left;">Today, we&#8217;re elated to announce that not only will Wistia videos play on an iPad (and an iPhone and any other HTML5 compatible devices), but their playback will be tracked in the exact same way we track Flash video &#8212; viewer-by-viewer, second-by-second.</p>
<p>This does not mean that you&#8217;ll simply know whether or not someone is watching on an iPad, we&#8217;re capturing Video Heatmaps for each and every iPad and iPhone viewer. You&#8217;ll be able to tell who&#8217;s interested based on how much they watch, and gauge how your content is performing for your audience. Have an iPad (or iPhone) on hand and want to give our tracking a whirl? Head to <a href="http://wistia.com/product/tracking">our tracking demo</a> and play with the tracking in realtime.</p>
<p>iPad and iPhone support is available on every plan except the Solo. If you&#8217;re an existing customer, contact us at <a href="mailto:support@wistia.com">support@wistia.com</a> to have iPad and iPhone support enabled for your account.</p>
]]></content:encoded>
			<wfw:commentRss>http://wistia.com/blog/video-analytics-for-ipad/feed/</wfw:commentRss>
		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>Does length matter? It does for video!</title>
		<link>http://wistia.com/blog/does-length-matter-it-does-for-video/</link>
		<comments>http://wistia.com/blog/does-length-matter-it-does-for-video/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 19:58:58 +0000</pubDate>
		<dc:creator>Chris</dc:creator>
				<category><![CDATA[Managing Video]]></category>
		<category><![CDATA[video analytics]]></category>
		<category><![CDATA[video length]]></category>
		<category><![CDATA[viewing habits]]></category>

		<guid isPermaLink="false">http://wistia.com/blog/?p=126500374</guid>
		<description><![CDATA[We&#8217;ve always touted the message &#8220;shorter videos are better&#8221;. They tend to get straight to the point and hold attention better than a drawn-out message. We&#8217;ve certainly noticed measured improvements when tightening up our own marketing videos. But are longer videos inherently less engaging than shorter videos? Now that we have a wealth of video [...]]]></description>
			<content:encoded><![CDATA[<p>We&#8217;ve always touted the message &#8220;shorter videos are better&#8221;. They tend to get straight to the point and hold attention better than a drawn-out message. We&#8217;ve certainly noticed measured improvements when tightening up our own marketing videos. But are longer videos inherently less engaging than shorter videos?</p>
<p>Now that we have a wealth of video tracking data at our fingertips, we thought we&#8217;d put the old &#8220;shorter is better&#8221; theory to the test.</p>
<h2>The Initial Test</h2>
<p><img class="aligncenter size-full wp-image-126500383" title="30v90" src="http://wistia.com/blog/wp-content/uploads/2009/11/30v901.png" alt="30v90" width="400" height="278" /></p>
<p>We worked with one of our customers who has been testing two variations of the same video. The red line in the graph above represents the engagement of their <span style="color: #ff0000;">30-second</span> video. The blue line is the engagement graph for a <span style="color: #0000ff;">90-second</span> video. It&#8217;s expected that these two videos would have different engagement graphs, but what&#8217;s odd is that the first 30 seconds of both videos are identical!</p>
<p>Even though viewers were exposed to the same exact content, the drop-off rate of the <span style="color: #0000ff;">90-second</span> video was much higher. By the end of the <span style="color: #ff0000;">30-second</span> video there were about double the number of viewers than at the same point in the <span style="color: #0000ff;">90-second video</span>.</p>
<h2>A Wider Look</h2>
<p>Our initial test got us thinking. Does this hold true on a larger scale? We decided to look at completion percentages across the thousands of videos we host.</p>
<address><img class="aligncenter size-full wp-image-126500428" title="viewingpercentage" src="http://wistia.com/blog/wp-content/uploads/2009/12/viewingpercentage.png" alt="viewingpercentage" width="460" height="244" /></address>
<p>We were right! Shorter videos are more engaging than longer videos, but there are some other unexpected trends. The average 30-second video was viewed 85% of the way through, while the average 2-minute video was viewed on average 50% of the way through. That is a very fast viewership drop-off. But what&#8217;s surprising is that the average viewing percentage stays quite consistent for 2-minute videos to 10-minute videos. That means the time spent watching is increasing almost proportionally with the video length during this period. Take a look:</p>
<p><img class="aligncenter size-full wp-image-126500427" title="minutesviewed" src="http://wistia.com/blog/wp-content/uploads/2009/12/minutesviewed.png" alt="minutesviewed" width="460" height="237" /></p>
<h2>What does this mean?</h2>
<p>The data is quite clear, shorter videos are more engaging than longer videos. For videos 2 minutes and under, you should strive to make your content as short and punchy as possible to guarantee the highest engagement. If your video is 30 seconds or under, it&#8217;s very likely that most people will watch it all the way through.</p>
<p>If your message is more complex, be comfortable taking the time to explain it, but understand that half of your audience won&#8217;t make it to the end of the video. With this in mind, you would be well served to front-load your video with the most important parts of your message.</p>
<p>Understanding the relationship between video length and viewer engagement can help you ensure that your audience is getting the most out of your videos.</p>
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		<title>How are commercial videos really watched?</title>
		<link>http://wistia.com/blog/how-are-commercial-videos-really-watched/</link>
		<comments>http://wistia.com/blog/how-are-commercial-videos-really-watched/#comments</comments>
		<pubDate>Thu, 03 Dec 2009 19:45:50 +0000</pubDate>
		<dc:creator>Chris</dc:creator>
				<category><![CDATA[Managing Video]]></category>
		<category><![CDATA[commercial video]]></category>
		<category><![CDATA[video analytics]]></category>
		<category><![CDATA[video heatmaps]]></category>
		<category><![CDATA[viewing habits]]></category>

		<guid isPermaLink="false">http://wistia.com/blog/?p=126500387</guid>
		<description><![CDATA[One of the benefits of hosting thousands of business videos is that we have an opportunity to learn and track the patterns of how these videos are really being watched. What we&#8217;ve found is that there are a few very specific ways in which viewers watch commercial video. I&#8217;m going to focus on the three [...]]]></description>
			<content:encoded><![CDATA[<p>One of the benefits of hosting thousands of business videos is that we have an opportunity to learn and track the patterns of how these videos are really being watched. What we&#8217;ve found is that there are a few very specific ways in which viewers watch commercial video. I&#8217;m going to focus on the three most common patterns and explain what each is trying to tell you about your video.</p>
<p><strong><img class="alignleft size-full wp-image-126500404" title="usain_bolt1" src="http://wistia.com/blog/wp-content/uploads/2009/12/usain_bolt1.jpg" alt="usain_bolt1" width="218" height="150" />The Early Finisher </strong>was excited enough to click play but lost interest almost immediately.<strong> </strong>Most of the time this means that they didn&#8217;t get what they were expecting, and expectations for the video are predominately set by the thumbnail. An easy fix is to change your still frame to something that provides a better explanation of what&#8217;s in the video. Another common issue that creates an early finisher is the &#8220;slow start&#8221;. Viewers expect instant gratification when watching video, especially when they&#8217;re watching commercial videos. Keeping a title screen up for even just 5 seconds can easily cause 20% of your audience to leave.</p>
<p><strong><img class="aligncenter size-full wp-image-126500394" title="theearlyfinisher" src="http://wistia.com/blog/wp-content/uploads/2009/12/theearlyfinisher.gif" alt="theearlyfinisher" width="460" height="54" /></strong></p>
<p><strong><img class="size-full wp-image-126500401 alignleft" title="skipper" src="http://wistia.com/blog/wp-content/uploads/2009/12/skipper.gif" alt="skipper" width="140" height="175" />The Skipper,</strong> just like his Gilligan&#8217;s Island counterpart, is an under-appreciated player. This guy or gal skips throughout the video looking for an answer to a question or just for something that interests them. They&#8217;re trying to find something interesting and sometimes they will (like the example below). The skipper is far more common on long videos. We&#8217;ve found that the best solution is to break up your videos into logical bite-sized pieces. For example, instead of having one long demo reel, our <a href="http://lilipip.com">friends at Lilipip </a>(an animation studio) showcase a number of shorter videos in one playlist. Helping people find what they want quickly is the key to keeping a skipper happy.</p>
<p><img class="aligncenter size-full wp-image-126500396" title="theskipper" src="http://wistia.com/blog/wp-content/uploads/2009/12/theskipper.gif" alt="theskipper" width="460" height="54" /></p>
<p><strong><img class="alignleft size-full wp-image-126500403" title="robert-downey-jr-sherlock-holmes-06" src="http://wistia.com/blog/wp-content/uploads/2009/12/robert-downey-jr-sherlock-holmes-06.jpg" alt="robert-downey-jr-sherlock-holmes-06" width="140" height="149" />The Sherlock</strong><strong> </strong>is a deeply engaged and inquisitive viewer. They are clearly trying to get something out of your video. This also means that they are highly interested in what you are providing. There&#8217;s no fix for this because having a Sherlock is great! What you should do is focus on the areas the Sherlock is most interested in and decide if their interest is unique or an indication of larger interest. Do whatever you can to talk to your Sherlocks.<strong> </strong>We put the <a title="Olark" href="http://www.olark.com">Olark chat widget</a> onto our website (you can see it on the lower-right of this page) so that we can make sure that we engage with our most interested viewers.</p>
<p><img class="aligncenter size-full wp-image-126500395" title="thesherlock" src="http://wistia.com/blog/wp-content/uploads/2009/12/thesherlock.gif" alt="thesherlock" width="460" height="54" /></p>
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		<title>Introducing Video Heatmaps</title>
		<link>http://wistia.com/blog/introducing-video-heatmaps/</link>
		<comments>http://wistia.com/blog/introducing-video-heatmaps/#comments</comments>
		<pubDate>Wed, 05 Aug 2009 14:07:43 +0000</pubDate>
		<dc:creator>Chris</dc:creator>
				<category><![CDATA[Product Updates]]></category>
		<category><![CDATA[heatmaps]]></category>
		<category><![CDATA[screencast]]></category>
		<category><![CDATA[video analytics]]></category>

		<guid isPermaLink="false">http://wistia.com/blog/?p=126500087</guid>
		<description><![CDATA[Today, we&#8217;re excited to introduce the next evolution of Wistia analytics, the video heatmap. Heatmaps show you where individual viewers rewatch, skip ahead, and play through your video. It&#8217;s a very quick and easy way to differentiate the people who are interested from those who are not. It&#8217;s also a great tool for spotting which [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://wistia.com/product/tracking"><img class="aligncenter size-full wp-image-126500090" title="heatmaps_demo_still" src="http://wistia.com/blog/wp-content/uploads/2009/08/heatmaps_demo_still.gif" alt="heatmaps_demo_still" width="440" height="139" /></a></p>
<p>Today, we&#8217;re excited to introduce the next evolution of Wistia analytics, the video heatmap. Heatmaps show you where individual viewers rewatch, skip ahead, and play through your video. It&#8217;s a very quick and easy way to differentiate the people who are interested from those who are not. It&#8217;s also a great tool for spotting which parts of a video are confusing your viewers.</p>
<p>In particular, video heatmaps are hugely helpful for lead qualification and prospecting. As video marketing continues to become more popular, it&#8217;s important to know more than just who registered to watch my webinar. I need to know if my prospects are engaging with my content. Heatmaps are a great way to measure engagement and assess interest on an individual basis.</p>
<p>To help explain heatmaps, we&#8217;ve created a quick <a href="http://wistia.com/product/tracking">interactive screencast</a>. It&#8217;s best to see them in action. Let us know what you think in the comments!</p>
]]></content:encoded>
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