How They Work: Next Jump

Developing great company culture isn't all just fun and games. Here at Wistia, we've been working hard to create an environment that brings out the best in every member of our team. In order to keep improving our game, we've been visiting companies we respect to learn how they work and what makes their culture unique. We'll be sharing everything we learn though our favorite medium (video!) in an experiment we're calling How They Work.

This time, we paid a visit to Next Jump's Cambridge office in Kendall Square (they also have offices in New York City, London, and San Francisco). Next Jump provides a tailored, personalized experience for online shoppers and helps merchant partners drive traffic, sales and new customers to their websites with their loyalty programs.

Even though they have 200 employees, Next Jump acts more like they're a start-up, and they want to make sure that those 200 employees feel great all the time: "a better you, a better us" is the mantra they live by, and they strive to make sure that when their employees go home, they can just go home and relax.

Their philosophy is that you should be on or off -- not go home for the weekend only to find yourself inundated with laundry, cooking, exercise, and other responsibilities. When we asked people what their favorite thing about working there was, it was almost invariably the workout equipment that's always available to them -- and ensures that they're always surrounded by motivated high-achievers.

Here are some awesome ways that Next Jump takes care of their employees:

  • They have a fully-equipped gym where employees can work out during the day -- not to decrease healthcare costs, but to keep employees productive and motivated
  • They have ten personal trainers on staff (I won't mention any names, but they've definitely got my gym beat!)
  • They stock their refrigerator with healthy food and drinks and many employees eat breakfast there
  • They offer a laundry service to their employees
  • They don't frame these things as "perks" -- they're something more deeply embedded in the culture

We hope you enjoyed this installment of How They Work! We'd love to hear your feedback on what you'd like to hear more of and what you think we should be asking the companies that we visit. What companies keep you motivated to make sure your company's got a culture to be envious of?

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