Reach & Retarget for Facebook
Time to connect your Facebook Ads Account and Wistia - see Wistia data within Facebook and use that data to create custom audiences for ad targeting.
Our Reach & Retarget feature allows you to connect your Facebook Ads Account to Wistia. With Wistia stats in Facebook, you’ll have the power to “retarget” ads on Facebook based on media engagement.
Wistia and Facebook Ads are a match made in marketing heaven. Here’s our step-by-step guide to getting the Integration working for you.
Let’s start with a brief overview. Here are the 3 key steps to getting fully integrated:
Connect to Facebook Ads. This will allow you to connect your Facebook Ads platform accounts to Wistia in order to empower those platforms with audience data.
Accept Permissions. When connected, this will grant Wistia permission to manage your ads account.
Confirm Connection. Confirm that we’ve connected to and are using the correct Pixel and ads account.
First we need to connect to Facebook Ads. To do so, navigate to the integration page within your Account and select the Facebook Ads integration. This integration will be listed under the “Reach & Retarget Integrations” section of the page.
Connect to the integration by clicking “Connect” and log into your Facebook account.
Once you have connected to Facebook, you will be prompted to accept the permissions that Wistia will request from Facebook. For the Facebook Ads integration, we will be requesting the ability to manage ads.
Within your Wistia Integration Page, expand your Facebook Ads Integration. You should see the name of the Ad Manager and the Ad Pixel which you are connected to. If you have multiple accounts associated with your Facebook login, you can select the Ad Account Manager and/or Pixel that you would like to be integrated with from their respective dropdown menus.
When someone watches or listens to an embedded Wistia media or channel, we send the following events to Facebook:
- % Played
- 25% Played
- 50% Played
- 75% Played
- 100% Played
- Seconds Played
Each of these events also includes additional metadata that can be used to “refine” audience rules in Facebook’s Audience creation tool. We include the following metadata about each of the events we send:
- channel_id: The 10 character string at the end of each Channel URL which is a unique identifier for each channel.
- channel_name: Text reflecting the name of the channel.
- media_id: The 10 character string at the end of each media URL which is a unique identifier for each media.
- media_name: Text reflecting the name of the media.
- seconds_played: The number of seconds that a user has played a media.
First, ensure you are viewing a Channel and choose the Promote page from the left hand navigation bar.
Once you are properly connected, you will be able to navigate to your new Promote page, which will look like this:
We include the following “Suggested audiences” for all channels:
- Watched less than one video
- Watched one video
- Watched more than one video
- Subscribed to the channel
Once these audiences have been enabled, they will appear in the Audiences section of the Facebook Ads account you connected. On Facebook, these audiences can be used for ad targeting. The suggested audiences we have provided are meant to help you get started and provide inspiration on the types of audiences you could be promoting your Channel to from Facebook.
You can use the data you collect with Custom Audiences to re-engage users based on how they engaged with media on your website. Read on to learn how to understand the data you can collect and how you can effectively use it.
You’ll notice four pre-populated audiences that exist within Wistia.
Watched less than 50% of one video
- These folks have watched or listened to less than half of an episode on your channel.
Watched at least 50% of one video
- This audience consists of people who have watched or listened to more than half of an episode on your channel.
Watched at least 50% of more than one video
- Users who have watched or listened to at least half of two episodes on your channel.
Subscribed to a Channel
- These audiences have subscribed to receive updates about your content.
Ready to create your own Lookalike Audience? Once you’re in Facebook Ads Manager and have selected the Custom Audience you want to create a lookalike from, head to the Actions dropdown menu and select Create Lookalike.
The following screen will appear, where you can specify your Audience Location and Size:
For more detailed instructions on creating Lookalike Audiences using the Facebook Ads integration, check out Facebook’s Help documentation.
Excited to start expanding your content’s reach with Custom Audiences? Before you dive in, consider these best practices when creating Lookalike Audiences:
- Start with at least 1,000 people
- In order to create a Lookalike Audience, Facebook recommends that you have more than 1,000 people in your audience.
Experiment with different parameters
- If you don’t quite have 1,000 people in your data set, try opening up the criteria a bit. For example, instead of choosing users who have watched more than one episode, create an audience of folks who have watched more than 50% of a single episode. This will open up your audience set, fueling future lookalike and remarketing efforts.
Remember that the bigger the audience, the less targeted it is
- In the US, a 1% lookalike will get you an audience size of around 2 million people.
Using our Reach & Retarget tool with Facebook is just the start of how to implement Brand Affinity Marketing for your business. For more in depth guide on Brand Affinity Marketing head over to our Brand Affinity Marketing Playbook!