- Account Troubleshooting
Something in your Wistia account acting differently than you Expect? This doc is a great starting place for getting your issues sorted.
- Embed Troubleshooting
If you are running into issues getting a Wistia embed working properly, this doc serves as a good first step and includes many things to check and try that may alleviate your troubles.
- Playback Troubleshooting
If you're having trouble playing a video, this doc is a short list of troubleshooting steps you should try.
- Stats Troubleshooting
Having some sort of issue with the Stats in your Wistia account? Here are some tips and tricks you can try to get back on track.
- Upload Troubleshooting
This doc provides a number of steps to try if you're having issues getting your videos uploaded to Wistia.
- Video encoding troubleshooting
If you uploaded your video and it doesn't seem quite right in Wistia, this doc provides instructions you can try to get things back in working order.