Sometimes things might look a little funny within your account. Maybe you can’t see the right menus, or access certain credentials. Let’s check out some common account issues.
In most of our help pages, we show a Video Actions menu that looks something like this.
But you might see something like this.
Or even no menu at all!
This is because your permissions don’t allow you access to everything within this menu. If you believe you should have different rights, contact whoever initially invited you to the Wistia account.
Still confused? We’ll be happy to help.