Change the player color, disable comments, and control branding with Appearance.

Audio files do not include the options to add comments, configure Custom Player Branding, or Set Project Defaults.

Get your media looking sharp! Perfectly tailor your media’s visual style in the Appearance tab.

The Customize panel should be your first stop when making a Wistia media your own. Changing the appearance of your media and making some decisions about the look of the Wistia media page is super easy thanks to the Appearance tab.

To get to the Appearance tab, you’ll want to navigate to the media you’d like to edit. From there, select Customize, then Appearance.


In the Appearance tab, you can add and remove branding, update the player color, and turn comments on or off.

First, the player color should reflect your branding, to encourage more consistency in your viewers' experience.

Next, you can choose whether visitors to the media page will have the option to leave comments.

Finally, you can switch on or off the Wistia branding and, optionally, your own custom branding.

Custom branding allows you to personalize your media with a default custom logo. Next to Custom Player Branding, click configure to upload your own logo. From there you can automatically add that image to the video of your choice. You can even add a link that allows viewers to link to your website while they are watching your video. The logo will live at the top left corner of your video, take a look below!

Changing the Player Color

Updating the player color is the simplest way to make the Wistia player your own. From the Customize panel, just select the color you’d like from the color picker. You can also input a hexadecimal color to get your branding perfectly on point.👌

Did you know that changing the default player color increases your media’s play rate? What an easy win! 🎯 Read all about picking the right player color for your media over on the blog.

You also have the option to limit the spectrum of player colors that you can choose from. This gives you color options that are accessible and high visibility, therefore improving the viewing experience for those with visual and/or color impairment.

If you’d like to set an account-wide player color, you can do that as the Account Owner in your account settings. Check out the account setting page for a quick walk-through.

Turn Comments On

By default, comments on your media are turned off. To enable this functionality, open the Customize panel, and under the Appearance tab, check the Enable comments box.

To enable comments across all media, check out the project defaults section.

If you’d like to update your email preferences (to skip getting a new email whenever there’s a new comment), just head to your account settings.

Confused about what your viewers see when you share the Wistia page with them? No sweat! Here’s a handy example we made for you.

Time-Coded Comments

Looking to make sure you’re leaving a comment at the exact right spot? Click on the Link comment to current time in video option to time-stamp your comment.

Next up …  let’s update those player controls.

The Wistia Banner

The Wistia Banner is a small logo that appears on the player directly after the full screen button. This control cannot be turned off on Free accounts.

Upgraded your account, but still see the Wistia banner? Media uploaded and customized before you upgrade your account will keep their same customizations. But you can always head into the Customize panel to turn this option off.