Getting Started With Soapbox

Information about getting started on your Soapbox journey.

Getting Started

Before your big screen debut, you’ll need to make sure Soapbox is properly installed and ready to go. Let’s make it happen!

Note: Soapbox is currently only available in the latest version of Chrome.

Installing the Chrome Extension

Your journey begins on the Soapbox landing page.

Click the Get Soapbox option to get started. Once you’ve installed the extension you will be prompted to grant webcam permission to Soapbox, so you’ll be able to begin recording. Make sure you grant permission, or you won’t be able to record anything!

Setting Up Recording Devices

Soapbox will automatically use the default camera and microphone for video and audio. In most cases, these will be the built-in options on your computer. To choose an external device, click the Soapbox icon in your Chrome toolbar. Click the gear icon (for settings) in the top left corner of the preview window to choose a different video and audio source.

Camera Settings

To change the quality of your dual-stream recording, right click on the Soapbox icon and select Options. On the Options page, you can adjust the frame rate, bitrate, and dimensions of both your screen capture and webcam capture records.

If you’re concerned about the quality of your video, you’ll want to set these options as high as possible. Keep in mind that two simultaneous video recordings can take quite a toll on your computer. We recommend that you close any unnecessary programs while using Soapbox and also that you keep your recordings under 15 minutes in-length when possible.

Longer Soapbox recordings put a larger strain on your computers local hardware. We recommend recordings under 15 minutes in-length for the best results, but depending on your set-up your results may differ!

Minimum System Requirements

Recording multiple streams of video and an audio stream from your computer can be somewhat taxing on your computer. For that reason, we’ve put together some minimum system requirements for using Soapbox. Anything less than these settings will likely make using Soapbox difficult.

  • Dual core 2.0 GHz or Core i3 1.7 GHz processor, or better
  • 2 GB RAM
  • 128 MB video RAM
Not sure if you qualify? To see your computer specs, on a Mac click the Apple icon in the top left corner, and select About this Mac. On a PC you’ll want to check in Control Panel > System.

Removing Soapbox Authorization from Wistia

If you no longer want to connect your Soapbox to a Wistia account, or just want to authorize a different account, you can so so via the Account section of Soapbox, which is found via the Account option at the top of your My Videos page (or at this link: Once you disconnect, you’ll see the option to Connect an account once more should you choose to.

Removing Soapbox

Not feeling comfortable on your Soapbox? No problem at all.

If you’d like to completely remove Soapbox from your Chrome browser, you’ll have to remove its permissions to your Google account.

  1. While logged into Google, go to
  2. In the Sign-in & Security section, click Connected Apps and Sites.
  3. Click Manage Apps.
  4. Find Soapbox in the list of apps, and click the button to remove it.

This will remove any access Soapbox has to your Google account.

Once that is finished, only one step remains. Right click the Soapbox icon in the Chrome toolbar, and select Remove from Chrome.

That’s it. See you around! 👋