October 9, 2014

Improved Processing Speeds in Wistia

Ben Ruedlinger

Operations

We’re proud to announce that Wistia video processing speeds just got faster! 2 to 3 times faster, to be exact. That means that you’ll spend less time waiting and more time customizing, embedding, and analyzing your videos.

While shiny feature additions are sometimes easier to get excited about, it’s just as important to make sure the day-to-day experience of using Wistia is as delightful as possible. While there’s always a lot of infrastructure work happening behind the scenes to make sure that’s a reality, we thought this particular improvement was worthy of mention, both because of its impact and because of how it was accomplished internally.

We recently dedicated a couple of months to improving the reliability of the Wistia architecture, and these improved encoding speeds are one of the results of that work. For this particular enhancement, we effectively replaced over 500 servers, which operate in a massive cluster to process all of the videos uploaded each day. Now, we can add capacity much faster (in a couple of minutes) when we detect a major influx of videos being uploaded to the system.

The messaging in the app still isn’t perfect, but we’re working on communicating better when you have to wait for a video. Hopefully, that will never happen, but when it does, we want to make sure you know exactly what’s going on and when the situation will be resolved. The status page is the best place to stay up to date on any issues that might be occurring behind the scenes.

We know that for businesses, time is important, and our ultimate goal is to minimize the amount of time you have to spend waiting at any stage of the video process. We hope you enjoy the new processing speeds!

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