Wistia’s integration with Intercom
The Wistia + Intercom integration turns your videos into lead-generating machines. When someone fills out a form in your Wistia video, their info is sent straight to Intercom along with the video they converted on, and the exact moment it happened. That means your sales and support teams get high-intent leads with built-in context, ready for timely, personalized outreach.
How the Wistia + Intercom integration works
Capture leads right from your videos
Add an email capture form to any point in any video in your Wistia library. Every submission flows straight into Intercom—tagged with the video name and timestamp—so you’ll know exactly what sparked their interest.
Track engagement and personalize outreach
When you know which videos your contacts are watching, it’s easier for Sales and Support teams to personalize outreach. You’ll know which videos each lead has watched, and which drove the most engagement.
Automate timely follow-ups
Use Wistia’s video tags as triggers in Intercom to automatically send relevant campaigns or messages—so every lead gets outreach tailored to what they’ve watched.
Data shared with Intercom
See how the Wistia + Intercom integration syncs data across videos to help you capture leads and track engagement.
Instantly sync Wistia video leads to Intercom to trigger timely, personalized follow-ups.
- First name
- First name
- Last name
- Last name
- Email address
- Email address
- Video name
- Tags
Available for
- Video