A Powerful Duo: Video and Voice of the Customer

Joanna Lord

About Joanna Lord

Joanna Lord is the CMO at ClassPass, leading customer growth, community development, lifecycle marketing, and brand. Prior to that she was the Vice President of Marketing at Porch, a leading consumer marketplace for homeowners, and the Chief Marketing Officer of BigDoor, an enterprise software solution serving companies like Starbucks, CBS, and the NFL. Joanna is a global keynote speaker, a recognized thought-leader in digital marketing, and a startup mentor (TechStars, NEXT, UP Global, Startup Weekend). She was recently named one of Seattle's '40 Under 40.'

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